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Privacy Policy

Last updated: January 2025

Cofia.ai ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

Data we collect

We collect information you provide directly (name, email, company), data generated by your use of the platform (workflows, task data, usage logs), and technical data (IP address, browser type, device identifiers).

How we use your data

Your data is used to operate and improve the Cofia service, provide customer support, send product updates you've opted into, and comply with legal obligations. We never sell your data to third parties.

Data storage

All data is stored on servers located in Europe (AWS eu-west-1), encrypted at rest with AES-256 and in transit with TLS 1.3.

Your rights

You have the right to access, correct, export, or delete your personal data at any time. Contact us at privacy@cofia.ai.

For questions, contact us at help@cofia.ai.

Terms of Service

Last updated: January 2025

By accessing or using Cofia, you agree to be bound by these Terms of Service. Please read them carefully before using the platform.

Use of the service

Cofia grants you a limited, non-exclusive, non-transferable license to use the platform for your internal business purposes. You may not resell, sublicense, or otherwise commercialize access to the service.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use at security@cofia.ai.

Intellectual property

All content, features, and functionality of Cofia.ai — including but not limited to software, text, graphics, and AI models — are owned by Cofia.ai and protected by applicable intellectual property laws.

Limitation of liability

To the maximum extent permitted by law, Cofia.ai shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

Questions? Contact help@cofia.ai.

Cookie Policy

Last updated: January 2025

Cofia uses cookies and similar tracking technologies to enhance your experience on our platform. This policy explains what cookies we use and why.

Essential cookies

These cookies are necessary for the platform to function and cannot be switched off. They are typically set in response to actions you take such as logging in or filling in forms.

Analytics cookies

We use analytics cookies (via privacy-friendly tools) to understand how visitors interact with our website, helping us improve the product. No personal data is shared with ad networks.

Preference cookies

These cookies remember your settings and preferences (such as language or display settings) to provide a more personalized experience.

Managing cookies

You can control and/or delete cookies at any time through your browser settings. Disabling essential cookies may affect the functionality of the platform. Contact help@cofia.ai for more information.

GDPR Compliance

Last updated: January 2025

Cofia.ai is fully compliant with the General Data Protection Regulation (GDPR) for all users in the European Union and European Economic Area.

Legal basis for processing

We process your data based on: performance of a contract (to deliver the service), legitimate interests (product improvement, security), your consent (marketing communications), and legal obligations.

Your GDPR rights

Under GDPR you have the right to: access your data, rectify inaccurate data, erase your data ("right to be forgotten"), restrict or object to processing, data portability, and withdraw consent at any time.

Data transfers

Your data is stored and processed exclusively within the EU (AWS eu-west-1, Ireland). We do not transfer personal data to third countries without appropriate safeguards.

Data Protection Officer

To exercise your rights or for any GDPR-related inquiry, contact our DPO at dpo@cofia.ai.